All bait boats are shipped from our HQ in Germany via Fedex. Shipping takes around 5 working days and you will be provided a tracking number.
We take full responsibility to deliver your boat. So far we have not experienced any deliveries going missing, but to fully mitigate any risk we are fully insured against this – which means we will send out another one free of charge.
All boats come with a 24 month manufacturer’s warranty
All returns, repairs or warranties will be dealt with through our UK office. We keep stock of spare parts for most repairs, but for major damage, there is the chance that the unit will have to be sent back to Germany.
We will always try to repair the unit in the UK, and get it back to you as soon as possible. As anglers we understand that it is critical you have your boat back to you.